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I recently purchased a gas free standing fireplace to replace my wood burning one. From my first phone call to the completed installation, my experience with Maple Mountain could not have been better! They kept me informed as to the timing of installation, showed up when they were supposed to, and really tidy so I had no soot anywhere from the old wood burning stove. I needed an extension on my gas line and Brandon and Remmie got the job done quickly, were really nice, and took the time to perform a service call and cleaning on my existing gas fireplace insert. The new installation was performed by Ervin and Devon. There were a lot of extra things they did for me, such as painting the flexible yellow gas line black so that it matched the fireplace. I am totally 100% satisfied and I would encourage everyone to do business with this company.
— Martha Neerings
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We have had few retailers that provide this level of service. We had visited three other fireplace retailers and no one came close to the customer service we received at Maple Mountain. The men who came to install our fireplace were on time and did great work. Brandon, one of the installers, was especially helpful. He made the adjustments we needed to get the type of flame we were wanting for our fireplace.
— Terah Benson
Hands down the best selection and best service for a new fireplace! I purchased two new gas fireplace inserts (upstairs and downstairs) for my home from wonderful sales reps. I received price quotes from half a dozen vendors and Maple Mtn Fireplaces had the best price on every comparable model. I decided to go with Maple Mtn and was not disappointed in the least. They had the best installers who took their time to carefully and methodically run gas lines and make sure the fireplaces looked and worked absolutely perfect. They nailed it! Thank you Maple Mtn Fireplaces for all of your help and fantastic service!!!
— Robb Shirley
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I can not say enough about this company. From start to finish they were working with us to make sure we had exactly what we wanted and needed! Very professional and honest! And their installation crew was great! Showed up on time and left my house clean and in order. Would highly recommend them to anyone looking to upgrade their fireplace or put in a new unit!
— Kim M
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Maple Mountain has been absolutely amazing both in their showroom and during the order and installation process. They have been courteous, professional and concerned with making our experience as positive as possible. Would definitely recommend working with them.
— Ed and Keri Johnson
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What a wonderful experience we had! These family business owners care a lot and really know their craft. They bent over backwards to help answer every question we had and explain everything thoroughly, no small feat when your customers are an artist and an engineer! Their unusually beautiful products, competitive price, and one stop contracting sealed the deal. Highly recommend this place.
— Susan Record
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We were looking for a stand-alone wood stove and went to Maple Mountain Fireplace. We discussed our needs with Matthew. He came to our house to determine the best size stove for our home. We decided on the model we liked best and the location for the installation, placed our order and scheduled the installation. We requested a building permit from the city and Maple Mtn set up the permit for us. The installation went smoothly. The following day, the building inspectors checked the installation and determined that the installation was done properly. We have begun using the stove and are enjoying the comfort and ambiance of the stove. Two thumbs up for Maple Mountain Fireplace.
— RM Masters